No refunds. No returns. Many products that some find amazing, others dislike, so we cannot offer refunds or returns simply because you do not like a specific product offering. We apologize for this in advance. 

We do guarantee that our products will arrive safe and sound. If you receive any product from us that is broken or leaking, please contact us within 30 days of purchase and we will replace them at no charge. We require a photo of the damaged or leaking product, so please include this, along with your order number in your correspondence. We will not replace items that have damaged packaging only. Please send the e-mail correspondence to us at  contact@hempcy.com